Modernize Your Now Platform Ecosystem
Senior ServiceNow Developer & Architect with 9+ Years of IT Experience. 7x Certified (HAM, ITSM, PPM, CSM, SP, CAD, CSA) bridging platform out-of-the-box integrity with custom scoped apps, CMDB topologies, and enterprise workflow automation.
Instance Health Score: 98.4%
IT & ServiceNow implementation experience across major enterprise family releases with zero emergency rollbacks.
Official Certifications: CIS-HAM, CIS-ITSM, CIS-PPM, CIS-CSM, CIS-SP, CAD, and CSA.
Scoped Architecture, robust Flow Designer logic, and bi-directional API-driven synchronization.
Key Architecture & Engineering Quadrants
Disciplined solutions designed to preserve Out-of-the-Box integrity while scaling custom enterprise capabilities.
ITSM, HAM & ITOM Modernization
Automated enterprise operations, robust hardware lifecycle tracking, and disciplined service mapping.
- check_circleChange Management multi-tiered approval workflows & risk assessments
- check_circleIncident MTTR reduction via predictive routing & comprehensive Service Catalogs
- check_circleHardware Asset Management (HAM) compliance, asset lifecycle & CMDB normalization
Custom Scoped Apps & Portals
Full-lifecycle scoped application development adhering to strict governance, security, and low-latency client performance.
- check_circleFlow Designer automation, complex Business Rules, and reusable Script Includes
- check_circleUI Policies, Client Scripts, and robust Access Control Lists (ACLs)
- check_circleEmployee Center & Time Card portals with custom Service Portal widget enhancements
Cloud & IAM Integrations
Seamless bridge between ServiceNow and cloud infrastructure, driving zero-touch identity lifecycle and server provisioning.
- check_circleAzure VM provisioning & decommissioning automation from Service Catalog
- check_circleActive Directory & Azure AD synchronization via Flow Designer & Integration Hub
- check_circleAutomated IAM user onboarding, role assignments, and offboarding workflows
Cross-Instance E-Bonding & REST APIs
Mission-critical enterprise integration fabric orchestrating disparate platforms into real-time synchronized data pipelines.
- check_circleBi-directional ServiceNow instance synchronization via custom scripted REST APIs
- check_circlesys_id tracking & payload payload correlation preserving data integrity
- check_circleE-Bonding integration with external enterprise platforms and systems like KACE
Verified Certifications & Credentials
Accredited across Core ServiceNow Implementation, Architecture, and Application Development disciplines.
Hardware Asset Management
Certified Implementation Specialist – Hardware Asset Management
IT Service Management
Certified Implementation Specialist – IT Service Management
Project Portfolio Management
Certified Implementation Specialist – Project Portfolio Management
Customer Service Management
Certified Implementation Specialist – Customer Service Management
Service Provider
Certified Implementation Specialist – Service Provider
Application Developer
Certified Application Developer
Certified System Administrator
ServiceNow Certified System Administrator – Foundation & Platform Governance
Request Your 24-Point Instance Health Check
Zero-risk, non-intrusive technical assessment evaluating custom code weight, ACL integrity, database index efficiency, and upgrade readiness.
